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We are contracted with most insurance plans.  We will file your medical claims regardless of whether or not we are contracted with your plan.  The only exception to this is if you are a member of an HMO plan that we are NOT contracted with.  HMO members must remain in network for any claim payment to be made.

Please remember, the patient is responsible for understanding her insurance benefits.  All insurance plans have different benefits which makes it impossible for our staff to know what your plan will and will not cover.   Being able to answer the following questions will ensure that you are financially prepared for your upcoming visit:

  • Do I have an office visit co-pay?  If so, how much?
  • Does my plan cover preventative care such as my annual well exam and pap?
  • Do I need to use a specific lab for my pap smear, cultures or blood draws?
  • Which hospital can I go to for a mammogram, ultrasound or x-ray?
  • Which hospital can I use should I need to have surgery?

Our insurance and billing department is always willing to assist you with your insurance needs such as pre-certification of a procedure or surgery, helping you understand your explanation of benefits or questions regarding a bill you received from our office.  Feel free to call the insurance department at 815-932-7233, Monday-Thursday 8am-5pm and Friday 8am-4pm.


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